Terms of Service

The terms of the engagement.

These terms govern your use of performancelongevityco.com and any services you purchase through us. Plain English where it can be plain, formal where it has to be. Effective 2026-07-01.

ACCEPTING THESE TERMS

What you agree to by being here.

By accessing or using performancelongevityco.com (the "Site"), booking a fit call, purchasing any product or service, or otherwise engaging with Performance Longevity Co. ("PLC," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, our Scope of Practice, and our Disclaimers.

If you do not agree to these Terms, do not use the Site or engage with our services. We may update these Terms from time to time. Material changes will be communicated to active clients by email and reflected by an updated "Effective" date at the top of this page.

ELIGIBILITY

Eligibility.

You must be at least 18 years old to use the Site or purchase any service from PLC. You represent that you have the legal capacity to enter into these Terms and that any information you provide is accurate and current.

PLC reserves the right to decline service to any prospect or terminate the engagement of any client at our discretion, including in cases where:

The client is not the right fit for structured coaching
The client requests services outside our scope of practice
The client engages in abusive, dishonest, or unsafe behavior
The engagement creates undue legal, ethical, or operational risk for PLC

We will provide reasonable notice and refund any prepaid services covering periods after termination, as detailed in our Refund and Cancellation section below.

WHAT WE OFFER

The services and how they are sold.

PLC offers the following services through this Site:

Coaching services:

PLC Coaching subscription: $295 per month. Personalized coaching engagement including programming, weekly check-ins, direct access between sessions, body composition tracking, and Foundation Stack supplementation guidance. Billed monthly via Stripe. Cancel anytime.

Lab packages:

Marek Comprehensive Lab Panel: $595, one-time. Diagnostic lab work and lab review with a Marek Health board-certified clinician. Sold standalone or as part of the Bundle.

Bundles:

PLC Bundle (Marek Labs + First Month Coaching): $795, one-time, with coaching auto-renewing at $295 per month after the first month. Cancel anytime.

Supplement products:

Foundation Stack (sold separately through our Shop): Individual SKUs and bundle/subscription options for Creatine, Omega-3, Magnesium Glycinate, and Vitamin D3 with K2.

Additional services:

15-minute fit call: No charge. Conversation to determine whether PLC is the right fit before any engagement.

All services are described in detail on the relevant Site pages. Pricing displayed on the Site is in US dollars and may be updated. Active clients will be notified in advance of any price changes affecting their existing subscriptions.

PAYMENT

How payments work.

Payment processing. All payments are processed through Stripe. PLC does not directly collect or store credit card numbers. By making a purchase, you authorize PLC and Stripe to charge your payment method for the amount disclosed at checkout.

One-time charges. The Marek Comprehensive Lab Panel and the first month of the Bundle are billed as one-time charges at the time of purchase.

Recurring subscriptions. PLC Coaching is a recurring monthly subscription. You authorize PLC and Stripe to automatically charge your payment method on a monthly basis at the then-current price until you cancel.

Bundle auto-renewal. When you purchase the Bundle, the first month of coaching is included. Starting in month two, your coaching auto-renews at $295 per month at the same payment method on file. You may cancel before the second month's charge to avoid further billing.

Failed payments. If a recurring payment fails, we will attempt to charge again according to Stripe's standard retry schedule. If payment cannot be collected, we may pause or terminate your subscription.

Pricing updates. PLC reserves the right to update pricing for new customers at any time. Active subscribers will be notified at least 30 days in advance of any price change affecting their existing subscription, and will have the option to cancel before the new price takes effect.

REFUNDS AND CANCELLATION

How to cancel, what is refundable, and what is not.

Coaching subscription cancellation. You may cancel your PLC Coaching subscription at any time, for any reason. Cancel through your Stripe customer portal, by emailing brook@performancelongevityco.com, or through any other reasonable method. Cancellation takes effect at the end of the current billing period. You will retain access to coaching through the end of that period.

Cancellation is at least as easy as signup. We do not require you to call us, send a letter, or jump through hoops to cancel.

Refund policy on monthly coaching: Once a monthly coaching billing cycle has begun, that month is non-refundable. You will retain coaching access through the end of that month and your subscription will not renew the following month.

Marek Lab Package refund policy. Marek Lab Packages are non-refundable once the voucher code has been redeemed with Marek Health. If you have purchased a Marek Lab Package but have not yet redeemed the voucher, contact us within 14 days of purchase to discuss a refund.

Bundle refund policy. Purchase of the Bundle is treated as the combination of (a) one Marek Lab Panel and (b) the first month of coaching. The Marek portion follows the Marek refund policy above. The coaching portion follows the standard monthly coaching policy above.

Supplement refunds. Foundation Stack supplement orders are subject to the refund policy stated on the Shop product pages.

No refunds for completed services. Coaching weeks already delivered, lab packages already redeemed, and supplements already shipped are not refundable.

COACHING TERMS

What the coaching engagement actually is.

By purchasing coaching, you acknowledge and agree to the following:

Coaching is not medical care. PLC is a coaching practice, not a medical provider. See our Scope of Practice for the complete statement of what coaching includes and what it explicitly does not include.
Client agreement. Before coaching begins, you will receive a separate Client Agreement that includes detailed scope-of-practice acknowledgments, lab data handling terms, and protocol disclosure obligations. You must sign and return this Client Agreement before the engagement begins.
Your participation matters. Coaching outcomes depend on your engagement: tracking nutrition, executing training, taking supplements as discussed, communicating openly about what is working and what is not, and following the programming we build together. Coaching cannot deliver outcomes you do not show up for.
Confidentiality. Information you share with PLC during coaching is confidential and used to inform your program. We will not share your personal information without your consent except as required by law or as described in our Privacy Policy.
Communication. Direct access between sessions is provided through agreed channels (email, WhatsApp, or other). Response within one business day is standard. Coaching is not 24/7 emergency support.
Right to terminate. Either party may terminate the engagement at any time. PLC will refund any prepaid services covering periods after termination. We may decline to continue coaching for any client whose engagement creates risk, scope issues, or other operational concerns, with reasonable notice.

INTELLECTUAL PROPERTY

Whose content is whose.

All content on the Site, including text, graphics, logos, images, video, audio, software, and the PLC brand identity, is the property of Performance Longevity Co. or used with permission, and is protected by United States and international copyright, trademark, and other intellectual property laws.

The Performance Longevity Co. wordmark, three-peak mark, and associated brand elements are trademarks of Performance Longevity Co.

You may reference, share, or quote brief excerpts from the Site for personal, non-commercial use with proper attribution. You may not reproduce, modify, distribute, or use any substantial portion of the Site content for commercial purposes without prior written permission.

Programs, plans, materials, and any custom content developed for you as part of a coaching engagement are licensed to you for your personal use. You may not sell, redistribute, or share these materials with third parties.

USER CONDUCT

What you agree not to do.

By using the Site or engaging with PLC, you agree not to:

Use the Site for any unlawful purpose or in violation of these Terms
Attempt to gain unauthorized access to any part of the Site, our systems, or other users' accounts
Use any automated means (bots, scrapers) to access or harvest content from the Site
Misrepresent your identity, your medical history, or your current health status when engaging with PLC
Solicit advice from the coach on dosing, sourcing, prescribing, or supervising any medication or peptide protocol (this is outside scope and the coach will decline)
Share your coaching access, login credentials, or program materials with anyone else
Engage in abusive, threatening, or harassing behavior toward the coach or other parties

Violation of these terms may result in termination of your engagement and forfeiture of any prepaid services.

DISCLAIMERS AND LIABILITY

What we promise, and what we do not.

Coaching is not medical care. See our Disclaimers and Scope of Practice pages for the full disclaimers about medical advice, individual results, FDA-regulated content, and other material limitations on what PLC's services can and cannot do.

Site provided "as is." The Site is provided on an "as is" and "as available" basis. PLC makes no warranties, expressed or implied, regarding the Site's accuracy, completeness, reliability, or fitness for any particular purpose. We do not warrant that the Site will be uninterrupted, error-free, or free from harmful components.

Limitation of liability. To the maximum extent permitted by law, Performance Longevity Co., its founder, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the Site or our services. Our total cumulative liability to you for any claim arising out of or related to these Terms or our services shall not exceed the amount you paid to PLC in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In those jurisdictions, the exclusions and limitations above apply only to the extent permitted by applicable law.

INDEMNIFICATION

Mutual protection.

You agree to indemnify, defend, and hold harmless Performance Longevity Co., its founder, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your violation of these Terms
Your misrepresentation of your identity, health status, or other material information
Your use of any medications, peptides, substances, or protocols whether or not discussed during coaching
Your use of the Site or our services in violation of any applicable law or third-party right

This indemnification obligation survives termination of these Terms and your engagement with PLC.

LAW AND DISPUTES

Where disputes are decided.

Governing law. These Terms and any dispute arising out of or related to them are governed by the laws of the State of Utah, without regard to its conflict-of-laws principles.

Informal resolution first. Before pursuing any formal dispute resolution, you agree to contact PLC at brook@performancelongevityco.com to attempt to resolve the dispute informally. PLC will respond within 30 days and work in good faith to resolve the matter.

Binding arbitration. Any dispute not resolved through informal resolution within 60 days shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be conducted in Washington County, Utah, or by video conference at the parties' agreement. The arbitrator's decision shall be final and binding.

Carve-out for small claims. Notwithstanding the above, either party may bring an individual action in small claims court within the jurisdiction where the parties reside, provided the action does not seek class-action or representative relief.

No class actions. You agree to bring any dispute against PLC only in an individual capacity and not as part of any class action, collective action, or representative proceeding.

TERMINATION

Ending the relationship.

These Terms remain in effect for as long as you use the Site or maintain an active engagement with PLC. Either party may terminate at any time.

Upon termination, your right to use the Site and our services ends, and your account access may be revoked. Any provisions that by their nature should survive termination (including intellectual property, indemnification, limitation of liability, and dispute resolution) will continue to apply after termination.

MISCELLANEOUS

Standard final terms.

Entire agreement. These Terms, together with the Privacy Policy, Scope of Practice, Disclaimers, and any Client Agreement you have signed, constitute the entire agreement between you and PLC and supersede all prior or contemporaneous communications.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No waiver. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. PLC may assign these Terms in connection with a sale, merger, or restructuring of the business.

Force majeure. PLC is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, pandemics, government action, or technical failures.